Parts Intelligence
Turn inventory data into commercial decisions. Identify overstock, understock, slow-moving and dead inventory, evidence gaps and areas requiring investigation.
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VERTEX AUTOMOTIVE SOLUTIONS · AUTOMOTIVE INTELLIGENCE
BUILT FORDECISIONS
From automotive data to governed action.
Vertex Automotive Solutions combines automotive operational expertise with governed intelligence to expose opportunity, identify risk and support better commercial decisions.
Parts · Warranty · EV · Customer · Operations
01 DATA
The data is already there.
What matters is what you do with it
Parts movements. Warranty claims. Battery health. Customer behaviour. VOR. Workshop performance. The challenge is not more data. It is knowing what matters, what can be trusted and what deserves action.
02 OMNIA BY VERTEX AUTOMOTIVE SOLUTIONS
Automotive intelligence.
Connected
Omnia brings specialised intelligence across automotive aftersales into one governed decision environment — connecting evidence across parts, warranty, customer experience, EV, mobility and operations.
GOVERNED EVIDENCE · AI-ASSISTED REASONING · HUMAN DECISION AUTHORITY
03 MEET JANO
Intelligence that understands
your role
Jano is the developing agentic intelligence layer within Omnia by Vertex Automotive Solutions — designed to bring relevant evidence, context and decision support to the people responsible for automotive performance.
COACH. NOT CHATBOT.
JANO · IN DEVELOPMENT
04 ACTION
Insight is not the outcome.
Action is
Vertex Automotive Solutions turns evidence into role-relevant decision support across the commercial operation — without replacing human accountability.
- 01
Parts
Stock health, demand imbalance, obsolescence and commercial opportunity.
- 02
Warranty
Evidence, leakage, compliance and stronger warranty governance.
- 03
EV & Battery
Battery-health evidence, risk and customer confidence.
- 04
Customer
Experience, retention signals and lifetime-value insight.
- 05
Operations
Workshop, VOR, performance and executive decision support.
OMNIA BY VERTEX AUTOMOTIVE SOLUTIONS · AGENT JANO
The human interface to automotive intelligence
Jano is being developed to help different automotive roles understand the evidence in front of them, surface what requires attention and support the next decision — while keeping authority with the human responsible for the outcome.
Dealer PrincipalParts ManagerWarrantyServiceWorkshopFleet & OEM
The public experience shows what Omnia can do. Vertex Automotive Solutions' underlying methods, rules, orchestration and technical architecture remain proprietary.
VERTEX AUTOMOTIVE SOLUTIONS · INTELLIGENCE
Where are you losing performance?
Start with the commercial problem. Vertex Automotive Solutions connects the evidence behind it.
Warranty Operations
Managed claims, retailer support, roadside/VOR, recall management and evidence-led warranty audit.
Explore Warranty Operations →EV & Battery Intelligence
Turn battery-health evidence into greater confidence for retailers, fleets and customers — including Voltest battery-health capability.
Explore EV Intelligence →Customer Intelligence
Understand the signals affecting experience, retention and lifetime value across the aftersales journey.
Discuss Customer Intelligence →Operational Intelligence
Connect workshop, VOR and operational performance evidence to the decisions that move the business.
Discuss Operations →PEOPLE · CAPABILITY · COMMUNITY
Intelligence performs through people
Build the capability, behavioural awareness and industry connections around the decision.
Training & Capability
Practical automotive aftersales development for front-line, operational and leadership roles.
Explore Training →DISC Profiling
Use behavioural insight to support communication, coaching, teamwork and development.
Explore DISC Profiling →Motor Guild
Connect automotive knowledge, community and selected intelligence initiatives.
Explore Motor Guild →
WARRANTY OPERATIONS · AVAILABLE NOW
Warranty is where customer experience and financial control meet
Vertex provides experienced OEM warranty capability across claims administration, retailer support, roadside and VOR, recall management and evidence-led dealer audit. Scale the capability when you need it — without waiting to recruit the complete permanent team.
Claims + retailer supportRoadside + VOR controlRecall managementDealer warranty audit
EXPLORE WARRANTY OPERATIONS AVAILABLE NOW · PARTS INTELLIGENCE
Your parts inventory already contains the answers. We make them visible
Start with Vertex Parts Intelligence. Assess your stock, identify the questions that need attention and review the options for a full investigation in the application.
ASSESS YOUR STOCKMissing evidence reduces scope. It never becomes invented evidence.
Review the assessment scope and evidence before deciding which stock questions need a fuller investigation.
Commercial decisions remain with the people accountable for them.
EV & MOBILITY
Turn battery condition into customer confidence
Battery-health evidence is becoming part of the trust equation for used EVs. Vertex Automotive Solutions combines automotive intelligence with practical battery-health capability to support clearer vehicle decisions.
Explore EV battery intelligence →
BATTERY EVIDENCESoHRangeCell balanceBMS signalsWarranty contextDecision evidence
TECHNOLOGY + AUTOMOTIVE EXPERIENCE
Intelligence is only valuable when it changes the decision
Vertex Automotive Solutions combines technology with practical automotive aftersales expertise across warranty, parts, customer experience, operational performance and network strategy. The system surfaces the evidence; experienced people determine what happens next.
Explore Aftersales Advisory →HOW VERTEX AUTOMOTIVE SOLUTIONS WORKS
Evidence → Intelligence → Decision → Action
Technology should make the commercial question clearer, not hide it behind complexity. Our approach keeps evidence visible, reasoning governed and accountability with the people running the operation.
Evidence
Start with what the operation can actually support.
Intelligence
Connect signals, context and commercial exposure.
Decision
Put role-relevant evidence in front of accountable people.
Action
Turn the decision into measurable operational change.
LATEST INTELLIGENCE
What we are seeing across automotive aftersales
Practical thinking on parts, warranty, EV, customer experience, technology and the operating models changing automotive retail.
A connected workshop must shorten the customer’s wait
A workshop can complete its technical work efficiently while the vehicle remains unavailable to the customer. The delay may sit in preparation, parts, programming,…
Read insight →A full workshop can still be selling its time too cheaply
Being fully booked can conceal a weak business model. Demand creates activity; the price recovered for the available time determines whether that activity supports…
Read insight →The battery percentage cannot carry the whole ownership promise
A reassuring battery percentage can help a sales conversation. It cannot establish every condition inside the pack or explain what a warranty will pay…
Read insight →FROM EVIDENCE TO ACTION
Four steps. One accountable decision
- 01
Evidence
Establish what the records support and what is missing.
- 02
Intelligence
Interpret the pattern and test competing explanations.
- 03
Decision
Agree the response, authority and evidence gates.
- 04
Action
Assign ownership, check progress and validate the result.
SEE THE OUTPUT · SUPPLIED REPORT SAMPLES
A stock assessment you can read before you begin
See the structure, the commercial questions and the limits of the evidence. These extracts come from the reports supplied to Vertex; they demonstrate the output, not a verified client saving.
FREE EXECUTIVE OPPORTUNITY REVIEW · 7 PAGES
See the exposure and the next decision
The supplied sample identifies £886,639 above the selected target within £6,142,730 of inventory. That is 14.4% of the holding. It also identifies potential shortage elsewhere, so a blanket stock reduction would miss part of the problem.
Sample assessment figures, not realised cash. Supplier terms, demand, support obligations and recovery routes still require validation.
Read the free report sample (PDF) →
FULL COMMERCIAL REVIEW · 3-PAGE EXCERPT
Move from a signal to an investigation
The fuller review connects the stock position, competing explanations and requested decisions. Calculation, diagnosis, recommendation and benefit are treated as separate confidence questions. A signal directs the investigation; it does not establish the cause.
An excerpt from the supplied Vertex review. The current package, scope and commercial terms are shown in the assessment application.
Read the full-review excerpt (PDF) →Exposure made visible. The supplied assessment separates above-target stock from potential shortage.
Limits made explicit. Missing evidence stays visible and recommendations require validation.
Management keeps authority. The report asks for a decision; it does not authorise disposal or purchasing.
The existing Vertex Parts Intelligence application opens in a new tab. This site stays open for the samples and support; the application retains its assessment and payment journey.
START WITH YOUR ROLE
Where is the pressure in your business?
Choose the question closest to your role. You do not need a finished brief to start a conversation.
What is sitting in your stock?
Go straight to Vertex Parts Intelligence to assess your stock and review the next step for your business.
Assess your stock →Where are claims getting stuck?
Explore capacity, evidence quality, retailer support and control across the repair-to-claim process.
Explore warranty support →What needs your attention first?
Bring the operational question. We can agree the evidence, scope and practical next step.
Discuss your priorities →Build control as the network grows
Bring the launch, retailer support or warranty capacity question. Agree ownership and evidence before adding activity.
Explore OEM support →A CLEAR FIRST ENGAGEMENT
Know the question, the evidence and the next step
Practical work starts with an agreed scope. It ends with findings your team can check and actions someone owns.
The stock assessment starts in the Vertex Parts Intelligence application. A fuller review needs demand, supersessions and commercial terms before recovery can be valued.
Agree the claims sample and policy requirements. Show where records or ownership are incomplete, then set a practical correction plan.
Establish the baseline, responsibilities and review date. Report improvements only when the evidence supports them.
START WITH THE QUESTION
What is your aftersales operation not telling you?
Let's find out.